HostElite offers: Website hosting Reseller packages Dedicated servers Submission services Server monitoring Domain names Logo design Secure certs 24/7 support
At HostElite, uptime is a primary focus. There's little point in having an online presence if your server's down. To ensure that we achieve maximum uptime for our customers at all times we use 3 separate monitoring systems to alert us within 120 seconds of any issue. We use an inhouse monitoring system (exclusive to HostElite) a server based monitoring system located on every server and a 3rd party system from alertra.com (the hosting industries most trusted monitoring provider). Our servers are also keep up to date with the latest security patches and system upgrades which helps to prevent possible problems. We also monitoring each servers "health" 24x7x365 which enables us to spot and fix possible issues before they affect your website(s). We also have advanced security systems and firewalls on every server to hit back against hackers and to protect our valued customers and their important data. To show you our commitment to uptime, we have links below to our alertra.com data for our ESS / DirectAdmin based networks. Please remember that this data is from a 3rd party and we can not edit or manipulate this data in any way. Uptime data for the ESS 1 network - please click here Uptime data for the ESS 2 network - please click here Uptime data for the ESS 3 network - please click here Uptime data for the ESS 4 network - please click here Uptime data for the ESS 5 network - please click here Uptime data for the ESS 6 network - please click here Uptime data for the ESS 7 network - please click here Uptime data for our own website, HostElite.com - please click here Uptime data for our parent company's website, ProWebSpace.com - please click here HostElite customers also have 24x7x365 access to a status page* which shows the status of all services on our networks and details of any issues, fix ETA's and problem diagnosis via www.HostElite.com/status. HostElite customers also have access to live network bandwidth usage figures and statistics. * Our status page as well as our support email system and forum are located on a completely separate network system so that customers can still contact us in the unlikely event of a network failure.
